Terms of Service

1. About DIGIMRKT

DIGIMRKT is a software-as-a-service (SaaS) platform that provides WhatsApp automation tools for digital entrepreneurs. The service enables subscribers to operate an automated WhatsApp bot that processes customer requests and communicates with service provider APIs.

DIGIMRKT does not itself provide digital services or any form of engagement. We provide automation software only. Fulfilment of services is handled entirely by the service provider APIs connected by our users.

2. Eligibility

To use DIGIMRKT, you must:

• Be at least 18 years of age.
• Be a legal resident or entity operating within India or in a jurisdiction where such SaaS tools are permitted.
• Provide accurate and complete registration information.
• Have the authority to agree to these terms on behalf of yourself or your business.

3. Account Registration

When you register, you must provide a unique username (5–12 alphanumeric characters), your full name, an email address for credential delivery, a primary WhatsApp number (on which the bot will operate), and a secondary WhatsApp number for payment confirmation. You are responsible for maintaining the confidentiality of your panel login credentials.

Your username is permanent and cannot be changed after registration. If you register with false information, DIGIMRKT reserves the right to terminate your account without refund.

4. Subscription and Payment

DIGIMRKT offers a single subscription plan at ₹399 per month. The subscription grants you access to all features of the platform for one calendar month from the date of activation.

• Payments are processed securely by Razorpay. By completing payment you also agree to Razorpay's terms of service.
• Subscriptions are billed on a monthly basis and must be manually renewed unless auto-renewal is enabled.
• DIGIMRKT reserves the right to change subscription pricing with 30 days' notice to active subscribers.
• Promotional pricing, if offered, is valid only for the period stated and reverts to the standard rate on renewal.

5. Acceptable Use

You agree to use DIGIMRKT only for lawful purposes and in accordance with these Terms. You must not:

• Use the service to send spam, unsolicited commercial messages, or illegal content.
• Automate WhatsApp in ways that violate WhatsApp's Terms of Service or Meta's policies.
• Attempt to gain unauthorised access to other users' bot instances or our infrastructure.
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of DIGIMRKT.
• Resell or sublicense access to DIGIMRKT's platform without prior written consent.
• Use the platform in connection with fraudulent transactions, scams, or deceptive practices.

6. WhatsApp Compliance

You acknowledge that using automated bots on WhatsApp may violate WhatsApp's Terms of Service. DIGIMRKT provides the automation software as-is. You assume full responsibility for any consequences including but not limited to temporary or permanent banning of your WhatsApp number by WhatsApp Inc. or Meta Platforms.

DIGIMRKT is not affiliated with, endorsed by, or in any way associated with WhatsApp Inc. or Meta Platforms Inc.

7. Service Availability

We aim to maintain high availability of the DIGIMRKT platform. However, we do not guarantee uninterrupted, error-free service. The platform may experience downtime due to:

• Scheduled maintenance (announced in advance via your registered WhatsApp number).
• Unplanned infrastructure issues or third-party outages.
• External factors beyond our control, including internet outages or WhatsApp service disruptions.

DIGIMRKT will not issue refunds for service interruptions caused by third-party factors or circumstances outside our reasonable control.

8. Intellectual Property

All software, code, design, branding, and content constituting the DIGIMRKT platform are the intellectual property of DIGIMRKT and its founders. Your subscription grants you a limited, non-exclusive, non-transferable licence to use the service for the duration of your active subscription. No ownership rights are transferred to you.

9. Limitation of Liability

To the maximum extent permitted by applicable law, DIGIMRKT and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or business interruption, arising from your use of or inability to use the service.

Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid to DIGIMRKT in the 30-day period immediately preceding the claim.

10. Termination

Either party may terminate the subscription at any time. If you choose not to renew, your bot instance will remain active until the end of the current billing period, after which it will be deactivated and your data will be retained for 30 days before deletion.

DIGIMRKT may suspend or terminate your account immediately, without notice, if you are found to be in violation of these Terms. In such cases, no refund will be issued.

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India. You agree to resolve any disputes through good-faith negotiation before initiating legal proceedings.

12. Amendments

DIGIMRKT reserves the right to amend these Terms at any time. We will notify active subscribers via their registered WhatsApp number at least 7 days before changes take effect. Your continued use of the service after such notice constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, contact us at:

Email: support@digimrkt.in
Telegram: @digimrkt_support